Honest, no-nonsense help for your computer at a fair price. And if I can't fix your problem, the visit is completely free. That's the whole deal.
No fix means no charge. Ever.
Fill the form, swing by.
A neighbor, not a chain store.
Agreed before any work starts.
You shouldn't need a computer science degree to get a straight answer about your own computer. Here's what working with me actually feels like.
Most shops charge a "diagnostic" fee just to look at your machine, even when they get nowhere. I don't. If I can't solve your problem, you walk away owing nothing. You pay for results, not guesses.
No jargon, no scare tactics, no upselling you things you don't need. I'll explain what's wrong and what it'll take to fix it in language that actually makes sense — then let you decide.
When you reach out, you're talking to the person who'll actually do the work. I answer every message myself, I do the work myself, and I stand behind every fix. No scripts, no runaround, no pressure.
Computers, laptops, printers, networks, and all the little things that decide to stop working at the worst possible time. Here's the work I do most.
Cleanups, tune-ups, and smart upgrades that bring a sluggish or freezing machine back to life — often for far less than buying new.
Clearing out infections, pop-ups, and scams, then locking things down with proper protection so they stay gone for good.
Dead machines, boot loops, and blue screens — I track down what's really going wrong and tell you straight whether it's worth fixing.
New PC, laptop, or printer? I'll get it updated and ready to go, move your files over, and make sure everything just works from day one.
Dead zones, dropped connections, and cranky routers sorted out so your internet finally works in every room of the house.
Rescuing precious files from failing drives, and setting up backups so a crash never costs you your photos or documents again.
Not sure if it's fixable? Ask anyway. If I take a look and can't sort it out, you owe me nothing. See everything I handle →
You already know how a typical computer-repair experience goes. Here's how I do things differently.
Getting help is simple, and there's never a charge just to find out what's wrong.
Send a quick message describing what your computer is doing. Or not doing. The more detail, the better.
In person around eastern Connecticut, or remotely when the problem allows it. I'll diagnose it and tell you straight what's going on and what it'll cost.
A fair price for the work, agreed up front. If I can't solve it, the visit costs you nothing. No fix, no fee — simple as that.
No appointment needed. Fill out the quick drop-off form so I know what's wrong, bring your computer by at a time that suits you, and get on with your day. The moment it's fixed, I'll message you for pickup.
Start a drop-offThree easy steps, start to finish.
Every job is a little different, so I'll always give you a clear price before any work begins. These ranges give you a rough idea of where most jobs land.
Parts, if any are needed, are quoted separately and only with your okay. And remember: if I can't fix it, you don't pay a cent.
Most shops charge you just to look, even when they get nowhere. I don't work that way. You pay for results, not guesses. If your problem walks out the door unsolved, so does your money. It's the promise this whole business is built on.
Real problems, solved without the stress. Here's what a few folks around eastern Connecticut had to say.
"My laptop wouldn't even turn on and I'd already written it off. Andy had it running again within a couple of days and saved every photo on it. Honest, friendly, and didn't charge me a fortune."
"Our office Wi-Fi kept dropping and nobody could figure out why. Andy sorted it in one visit, explained exactly what the problem was, and didn't try to sell us a load of new equipment. Refreshing."
"I had one of those scary virus pop-ups and didn't know who to trust. Andy walked me through it, cleaned everything up, and showed me how to avoid it next time. No pressure, just genuinely helpful."
Based in Storrs and happy to come to you across the region — or help remotely when the problem allows it. If your town isn't listed, just ask. Chances are I can still reach you.
A surprising number of issues can be solved without me even setting foot in your home.
I've spent years fixing the kind of computer problems that make people want to throw the whole thing out the window. I'm local, I answer every message myself, and I explain things without the tech jargon.
No call centers, no scripts, no pressure. Just a straight answer and a fair price. And if I genuinely can't fix it, I'm not going to charge you to find that out. To me, a broken machine isn't a hassle — it's a puzzle, and I genuinely enjoy solving it.
The form is the best way to reach me. There's no charge to ask, and no obligation — just a straight answer about what's going on.
Fair pricing that we agree on up front, and free if I can't fix it. Most everyday repairs land in the $80–140 range, smaller fixes less. No diagnostic fees, and no call-out charge just to take a look.
Yes — that's the easiest way. Fill out the drop-off form so I know what's wrong, bring it by, and I'll message you the moment it's ready for pickup.
Exactly that. If I can't solve your problem, you don't pay for the visit. You only pay once it's actually working. No hidden "looking at it" fee, no consolation charge.
Slow or frozen computers, viruses, machines that won't boot, Wi-Fi and network trouble, new device setup, data recovery, printer headaches, software issues, and most everything in between. If it has a screen or a plug, ask away.
I help in person around eastern Connecticut, and plenty of issues I can take care of remotely too. Whatever's easiest and gets your problem solved fastest.
Send a message through the form and I'll get back to you quickly — usually the same day — with the next open slot. Or skip the wait entirely and use the drop-off form.
Yes. Homes and small businesses are both welcome. From a single laptop to a small office of machines, I'm happy to help keep things running.
Absolutely. Your files and privacy are treated with care and respect, and I'll always talk you through anything that touches your personal data before I do it.