Storrs sits inside Mansfield, so the whole town is effectively my back yard. Whichever corner you are in, you are only a short drive from the bench.
Mansfield covers a lot of ground, from the busy streets around the university down to quiet roads where the nearest neighbour is a field away. That spread is exactly why so many Mansfield calls end up being about coverage rather than the computer itself.
Bigger properties and older houses are the usual culprits. A router parked next to the front door will never reach a back bedroom or a converted garage, and no amount of restarting it will change that. Moving it, adding a second unit in the right place, or replacing tired equipment normally fixes what people assume is a broken laptop.
The rest is the everyday stuff: machines that have got slow, printers that have stopped talking to the network, and family computers that could do with a proper clear-out.
Two ways to get sorted, both priced before anything happens.
Back rooms, upstairs offices and garages that the router was never going to reach from where it sits.
Wi-Fi and network help →Years of programs, updates and photos on a machine that was never given a spring clean.
Slow computer repair →A printer that worked fine until something changed and now refuses to be found.
Printer and software help →Patient one-to-one sessions for anyone who would rather be shown than handed a manual.
Tech lessons →Something not on this list? Ask me anyway. It costs nothing to find out.
I am a mobile and drop-off service rather than a shop front, so there is no counter to queue at. Start with a form or a phone call and I will send you everything you need.
"My laptop would not even turn on and I had already written it off. Andy had it running again and saved every photo. Honest, friendly, and did not charge me a fortune."
– Maria T., Mansfield
Yes, the whole town including Storrs, Mansfield Center, Mansfield Depot and the outlying roads. It is all inside the 25 mile call-out area, so there is no travel surcharge anywhere in it.
No. Mansfield is well within 25 miles, so there is no travel surcharge. A visit is $99 to get me there with the first hour included, then $99 for each additional hour if it runs longer.
That is one of the most common jobs I get in Mansfield, and it is nearly always solvable. Usually it is placement or ageing equipment rather than your internet provider.
If the machine can travel, yes. Drop-offs are quoted before any work and cost nothing if I cannot fix it.
Tell me what it is doing and I will tell you what it takes to fix it. No charge to ask, no obligation.