Tolland is a straightforward trip north from Storrs, and a town with plenty of home offices that simply have to keep working.
A lot of Tolland households have somebody working from home at least part of the week, which changes what counts as an emergency. A computer that is merely slow is annoying. A computer that is slow when you have a call in ten minutes is a different matter entirely.
That is the work I get most of here: making home setups dependable. Getting the machine back to a sensible speed, making sure the network reaches the room people actually work in, and sorting the printer and second screen that never quite got configured properly.
Family computers, new setups and the usual run of pop-ups and warnings all get looked after too. Same flat visit price, same approach of telling you the cost before anything happens.
Two ways to get sorted, both priced before anything happens.
Setups that need to be dependable for work, not just good enough for browsing.
In-home tech support →Computers that cope until you actually need them, then grind to a halt.
Slow computer repair →Offices and spare rooms at the far end of the house where the signal gives up.
Wi-Fi and network help →Laptops, printers and monitors configured once, correctly, rather than half done.
New computer setup →Something not on this list? Ask me anyway. It costs nothing to find out.
I am a mobile and drop-off service rather than a shop front, so there is no counter to queue at. Start with a form or a phone call and I will send you everything you need.
No. Tolland is inside the 25 mile radius so there is no travel surcharge. A visit is $99 to get me there with the first hour included, then $99 for each additional hour if it runs longer.
Yes. Computer, printer, second screen and the network that has to hold it all together, done in one visit where possible.
I stop and quote it before carrying on. You will never get a bill for work you did not agree to.
Yes, both. A handful of machines and a shared printer is very familiar territory.
Tell me what it is doing and I will tell you what it takes to fix it. No charge to ask, no obligation.